How to submit a fiat application

There are five specific scenarios in which you will be required to fill out a fiat application before you can make certain transaction types:

• • Scenario 1:   Before making your first ever wire deposit
  • Scenario 2:   To add a new bank account for future wire deposits
  • Scenario 3:   Before making your first ever wire OR SEPA withdrawal (only if you have never submitted a fiat application for wire transfers previously, OR you have never made a SEPA deposit previously, e.g. you deposited via credit/debit card and would now like to withdraw via wire)
  • Scenario 4:   To add a new bank account for future wire withdrawals
  • Scenario 5:   Add a new bank account for SEPA withdrawals

Below you will find some detailed instructions on how to submit an application.

How to submit a fiat application

1. Click here to open our contact form.
   

   Note:

   Even if you have an existing support ticket, all fiat applications must be submitted on a new ticket.

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2. Select Please Click Here to Create a Ticket.
   
   
   
   

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3. Select No.
   
   
   
   

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4. Select how you are accessing your Bittrex Global account - from the Mobile App or Web Browser.
   
   
   
   

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5. Select Adding my bank for fiat (EUR) transfers.
   
   
   
   

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6. Under Specifically... select the appropriate option based on your scenario and currency:
   
   

   Scenario	Currency	Option to select
   Scenario 1: Before making your first ever wire deposit	EUR	I need to add my bank account for EUR wire transfers
   	USD	I need to add my bank account for USD wire transfers
   Scenario 2: To add a new bank account for future wire deposits	EUR	I need to add my bank account for EUR wire transfers
   	USD	I need to add my bank account for USD wire transfers
   Scenario 3: Before making your first ever wire OR SEPA withdrawal (only if you have never submitted a fiat application for wire transfers previously, OR you have never made a SEPA deposit previously, e.g. you deposited via credit/debit card and would now like to withdraw via wire)	EUR	I need to add my bank account for EUR wire transfers OR I need to add my bank account for SEPA transfers
   	USD	I need to add my bank account for USD wire transfers
   Scenario 4: To add a new bank account for future wire withdrawals	EUR	I need to add my bank account for EUR wire transfers
   	USD	I need to add my bank account for USD wire transfers
   Scenario 5: Add a new bank account for SEPA withdrawals	EUR only	I need to add my bank account for SEPA transfers

   
   

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7. Fill in the email associated with your account and all remaining fields on the form.
   

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8. You will be asked to attach a copy of a bank statement. You may redact any information on the statement you would like to keep private, however these four items must be clearly shown on the statement/letter:
   
   your name
   your address
   your account number or IBAN
   the bank's name
   

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9. Click Submit.

Once we receive all the required information, we will begin processing your request to enable the Wire transfer option or add a new bank for Wire or SEPA transfers on your Bittrex Global account.