Error Codes - Troubleshooting common error codes

 

2FA_FAILED

 

 

The code you entered has either expired or is invalid. Please wait for a new code on your device and try your submission again.

 

SEND_TO_DEPOSIT_ADDRESS_DENIED

The address you entered is the same as the Bittrex Global Holdings.  This coin cannot be sent directly between Bittrex Global accounts. Some of the coins on Bittrex Global cannot be sent directly to another Bittrex Global user.  This means you may have to withdraw your funds to an external wallet and then deposit them to the intended destination.

WITHDRAWAL_LIMIT_REACHED_24H_ENHANCED

Enhanced account 24 hour withdraw limit has been reached. The withdraw you have submitted will take your daily withdraw amount above your current maximum limit.

 

WITHDRAWAL_LIMIT_REACHED_24H_BASIC

Basic account 24 hour withdraw limit has been reached.  Please verify your account at an Enhanced level to increase your withdraw limits. The withdraw you have submitted will take your daily withdraw amount above your current maximum limit.  You can perform an Enhanced verification to increase your limits

PASSWORD_RESET_24H_LOCK

Withdraws are locked due to a password reset within the past 24 hours.  Please wait until 24 hours has passed since the reset to submit your withdraw. For security purposes all password resets lock withdraws from your account for 24 Hours. Please wait 24 hours from the time you completed your password reset and the lock will be automatically removed.

LOGIN_2FA_LOCK_2M

Please wait a minimum of two minutes after login to submit your withdraw. For security purposes Bittrex Global requires that users wait 2 minutes from the time of their login before attempting to withdraw.

WHITELIST_VIOLATION_IP

The IP Address you are attempting to withdraw from is not in your IP Whitelist.  Please add your current public IP address to your whitelist to perform this withdraw. An IP white list has been configured within your Settings.  If you would like to use your current IP Address you will need to add it to your whitelist of allows IPs.

 

WHITELIST_VIOLATION_WITHDRAWAL_ADDRESS

The address you are attempting to withdraw to is not in your address whitelist.  Please add this to your whitelist to perform this withdraw. The withdraw you have submitted will take your daily withdraw amount above your current maximum limit.  You can perform an Enhanced verification to increase your limits.

WITHDRAWAL_LIMIT_REACHED_24H_UNVERIFIED

Unverified account withdraw limit has been reached.  Please verify your account to increase your withdraw limits. The withdraw you have submitted will take your daily withdraw amount above your current daily limit.  Please click Settings and choose one of the verification levels we offer to increase your limits and perform this withdraw.  

WITHDRAWAL_LIMIT_REACHED_24H_NO_2FA

This withdraw is over your daily withdraw limits.  Please enable two-factor to increase your limits. For security purposes, accounts without two-factor enabled have very low limits.  Please enable two-factor from within your settings to increase your limits.  If you have not done so yet please complete a Basic or Enhanced verification to increase your limits further.

DUST_TRADE_DISALLOWED_MIN_VALUE_50K_SAT

All trades submitted must be .00050000 BTC in value or greater.  Quantity * Price must be greater than .00050000 BTC. The trade you submitted is below the minimum allowed trade amount.  Your quantity * price must be greater than .0005 BTC.  Please increase your amount or price to place this order.

INVALID_CRYPTO_ADDRESS

The address you submitted is not valid for this coin. The address you entered is not a valid address for this coin.  Please make sure you are attempting to withdraw this coin only to an address generated specifically for this coin.

ZERO_OR_NEGATIVE_NOT_ALLOWED

Please review your order entry. The quantity and price you are entered are not typical for this market. Please make sure the quantity/amount you have entered is the number of coins you want to purchase.  Please make sure the price you have entered is the price you want to pay per coin.

PAYMENTID_INVALID

The memo/tag/paymentid/message you entered for this coin is not valid.  If your destination does not require this attachment, please leave the field blank. Some coins can be withdrawn using a memo/tag/paymentid/message.  If you are withdrawing the coin to a place that does not require these attachments, please leave the field blank or the withdraw will error.

WITHDRAWAL_TOO_LARGE

Each coin has a max limit per withdrawal. Following are the max amounts of coins that can be withdrawn per coin.

BTC = 100

DOGE, COVAL = 100,000,000

All other coins = 10,000,000

 

 

 

 

 

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