We are removing wallets that do not have markets. Wallet removals are a routine part of ongoing platform management for performance and operational efficiency.
Any customers that have balances within these wallets, must withdraw their assets by no later than Friday, December 20, 2019 at 08:01 UTC.
To withdraw your tokens, please login to https://global.bittrex.com/ and click Wallets. Next, you will need to search for the impacted wallet and click the withdrawal button to open the withdraw dialog. Then, you will be able to withdraw your balance. Please note if your balance is below the minimum withdrawal amount for the wallet, you will not be able to withdrawal it.
If you have any issues withdrawing by the December 20, 2019, 08:01 UTC deadline, please immediately file a support ticket at: https://bittrexglobal.zendesk.com/. If your assets are not withdrawn before the given date, please refer to our policy on Removed Wallet Token Recovery.
For additional information about this process, review the Bittrex Global’s support article at: https://bittrexglobal.zendesk.com/hc/en-us/articles/360009686779
The wallets that will be removed are:
CBC* – CashBet
GAM* – Gambit
HST - Decision Token
NXC* – Nexium
SALT* – Salt (SALT wallet will be removed on February 21 00:01 UTC, please make sure to withdrawal before this date)
TIX* – Blocktix
XCP* – Counterparty (XCP wallet will be removed on February 21 00:01 UTC, please make sure to withdrawal before this date)
*Markets were supported by Bittrex, Inc.