Bittrex Global market and token removal policy

To help drive innovation in the blockchain industry, Bittrex Global is committed to supporting both new and established blockchains. Bittrex Global takes seriously its ability to provide its users with an ever-growing selection of blockchain technologies and digital tokens.

As two of our senior executives wrote in a Wall Street Journal Op-ed:

"A digital currency exchange serves as a nerve center of the blockchain ecosystem, and trading platforms are fundamental to ensuring the security of the blockchain by, for example, making it extremely difficult to engage in certain types of cyber-attacks. Additionally, it allows for marketbased price discovery so that the marketplace can determine the value for your digital asset; it also fosters innovation…

As with any new industry, there will be winners and losers. Not every idea will come to fruition, and that is both the beauty and curse of the free market."

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There are circumstances where Bittrex Global may decide to remove a token from the Bittrex Global Exchange. Bittrex Global reserves the right to remove any token or market from its Exchange for any reason and without prior notice.

Although not exhaustive, below is a list of factors that Bittrex Global generally reviews when determining whether to delist a token or remove a market:

  • Evolving regulatory standards and other compliance issues
  • Poor implementation of use cases or poor reception by community
  • Blockchain or related technology becomes compromised or defective
  • Token no longer supported by token team or others
  • Limited trading volume on the exchange or potentially suspicious trading activity
  • Experience with token applicant/team and their responsiveness to information requests
  • Violation of Bittrex Global’s terms of service or token listing agreement
  • Complaints by users or traders of the token

 

Delisting process

Bittrex Global may delist a market or token without prior notice. Bittrex Global, in its discretion, may also publish its intention to delist a token or market in the future. Delisting notices will appear on the Bittrex Global website under the market page.

If a market or token is flagged in advance for removal, the date of removal generally will be the second Friday after notification. For example, if a market is flagged for removal on a Wednesday, the market will be removed the next Friday (+ 9 days from notification). Nevertheless, Bittrex Global reserves the right, in its sole discretion, to immediately delist a token or market if Bittrex Global believes circumstances warrant.

 

Token withdrawal after delisting

After a market or token is removed, Bittrex Global generally seeks to provide users up to 30 days to withdraw any delisted tokens, but in certain instances the withdrawal period may be shortened. Users should withdraw any tokens before the posted withdrawal deadline. There may be circumstances under which a user may not be able to withdraw a token due to events outside of Bittrex Global’s control. For example, there could be technical difficulties (e.g., the blockchain is broken) which prevent users from being able to withdraw their tokens.

For more information, please review our FAQs below related to market and token removals.

 

Frequently asked questions

As a token owner, can I pay Bittrex Global to keep my token listed on the Bittrex Global Exchange?

No. Bittrex Global does not accept payment for listing on the Exchange.

Why would Bittrex Global delist my token?

Although not exhaustive, below is a list of factors that Bittrex Global generally reviews when determining whether to delist a token or remove a market:

  • Evolving regulatory standards and other compliance issues
  • Poor implementation of use cases or poor reception by community
  • Blockchain or related technology becomes compromised or defective
  • Token no longer supported by token team or others
  • Limited trading volume on the exchange or potentially suspicious trading activity
  • Experience with token applicant/team and their responsiveness to information requests
  • Violation of Bittrex Global’s terms of service or token listing agreement
  • Complaints by users or traders of the token

How do I prevent my coin from being delisted?

Please see the list of non-exhaustive factors that Bittrex Global generally reviews when determining whether to delist a token or remove a market.

Bittrex Global periodically reviews tokens on the Exchange to ensure the tokens and markets are consistent with the Company’s listing standards. If we reach out to a token team, please respond to us quickly and provide all the information requested. In addition, please keep us informed as to what is happening with your token or blockchain. For example, do not surprise us with a fork or any other disruption of your blockchain and please be responsive to our requests for support.

Why are some tokens delisted but others are not?

We review each token and market on a case-by-case basis, reviewing the specific facts and circumstances applicable.

If limited trading volume is one of the factors you look at in deciding whether to delist a token or remove a market, can the token owner simply self-trade to keep up liquidity?

No. Bittrex Global actively discourages any type of market manipulation. Consistent with our terms of service, we will suspend and close any accounts we determine to be engaging in this type of activity and notify the appropriate authorities.

How will Bittrex Global notify users about tokens or markets that are being delisted?

Bittrex Global issues a notification that a token or market will be or has been delisted on its website under the market page.

I missed the notification that the token was being delisted. How can I recover or withdraw my tokens?

We generally seek to provide up to 14 days for users to withdraw their tokens after the date that a market or token is delisted. Please withdraw your token from the Exchange prior to the withdrawal deadline. After this date, we will be unable to help effectuate withdrawals from the exchange. As such, users should withdraw any delisted tokens that they have before the withdrawal deadline.

What is the difference between removing a market and a token?

A token may have multiple markets on the Exchange. A market is a token pair. For example, there is a Bitcoin-Ethereum market that is comprised of two tokens: Bitcoin and Ethereum. When we delist a token, we will delist all corresponding markets where that token is present.

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