This article is meant to help assist our users with understanding how to trade on Bittrex Global, as well as answer common questions or errors that you may encounter while trading.
Order types
Bittrex Global currently supports Limit Orders and Conditional Orders. Each order type is unique and has its own benefits but must remain within the trading limitations set by Bittrex Global.
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Limit order: An order to trade a specified quantity of an asset at a specified rate or better.
- A buy order will only be filled at or below the limit price set.
- A sell order will only be filled at or above the limit price set.
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Conditional order (Stop limit order): A delayed order that will not be posted to the order book for execution until a condition is met. Review our support article, Conditional/Stop-Limit Orders, to learn more about how conditional orders work.
- You have two stop limit possibilities: Greater than or equal to or Less than or equal to.
- You will need to choose a trigger price. A trigger price places your limit order into the order book when the conditions set are met, for the limit you chose.
Order features and time in force
Orders placed in the order book will have a limit-by-time:
- Good-Til-Cancelled: An order to buy or sell an asset that lasts until the order is completed, expired, or cancelled.
- Immediate-Or-Cancel: An order to buy or sell an asset that must be executed immediately. Any portion of an I-O-C order that cannot be filled immediately will be cancelled. Partial filling of the order can occur with I-O-C orders.
Common order features are as follows:
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Max Buy and Max Sell: When using max buy you must first enter the bid price for your transaction or the max buy or sell button will not work.
- Once you enter your bid price you can click "max buy" or "max sell" and your quantity, and total will automatically populate for you.
- Additional care must be taken when working with Conditional Orders because your balance will not be reserved until the order conditions are met.
- Market Maker and Market Taker: Occasionally Bittrex Global supports Maker and Taker promotions. A market Maker on a buy or sell order would be awarded a fee reduction on an order that is placed into the order book with liquidity on the order. A market Taker order would be awarded a slightly lower fee reduction as they are removing the liquidity from the market.
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How the Buy and Sell buttons work on the order book: When placing an order on the market using the Buy and Sell buttons on the left and right of the order book, it will create a direct buy or sell of that individual order in the book.
- It is important to review the quantity of your purchase, as you are choosing to fill the order's parameters and it is set to immediate or cancel.
- Reviewing your order on the order book: You can see your order visually on the order book by looking for the order icon on the right or left side of the order books as shown in the screenshot.
- Market history: Market history is available below the order book. You may also research the market history by adjusting the charts above the order book to a specific time frame of your choosing.
How to place a limit trade
Limit Buy orders:
- Enter the quantity of coins you would like to purchase in the green box labeled Quantity.
- Enter your limit price in the yellow box labeled Bid. This is how much you are willing to pay per coin with the base currency.
- After you have verified the quantity and bid price, click Buy CoinName and confirm the total amount.
Note: A Limit Sell order mirrors the description for a Buy order shown above.
Quick orders are an offer to immediately Buy or Sell coins at a rate already posted to the order book.
Quick orders:
The orders on the left side of the order book are offers to Buy coins. The offers to buy are listed from the highest bid price a buyer is willing to pay to the lowest bid price.
For example: In the offer highlighted below, the buyer can purchase 1.460 ETH at a rate of 0.06005000 BTC per ETH for a total price of 0.0877 BTC.
If you click Sell next to any order, you will immediately sell coins at the highest rate offered and for the quantity offered at that best rate.
For example: If you clicked Sell in the area highlighted, you would sell 43.331 ETH coins as follows:
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- 1.460 ETH at a rate of 0.0600500 BTC (the first offer on the list),
- 5.328 ETH at a rate of 0.5998001 BTC (the second offer on the list), and
- The balance of the order at 0.05998000 (the offer you clicked).
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Once a quick order is placed, a confirmation window will pop up so you can double-check the order and confirm it.
Note: A quick Buy order mirrors the description for a Sell order shown above.
Important notes:
- All orders are conditional on there being sufficient coins in your Bittrex Global account to fulfill the order, whether buying or selling.
- Quick orders are subject to other buyers and sellers reviewing the order book at the same time. Quick Orders are not guaranteed at the displayed rate until the transaction closes.
Understanding the GetMarkets API
GetMarkets API page is a tool used to review information about the markets on Bittrex Global. Reviewing the Markets API can be confusing. Below is a breakdown of 1 line from our GetMarkts API:
{"MarketCurrency":"LTC","BaseCurrency":"BTC","MarketCurrencyLong":"Litecoin",
"BaseCurrencyLong":"Bitcoin","MinTradeSize":0.01686767,"MarketName":"BTC-LTC","IsActive":true,"IsRestricted":false, "Created":"2014-02-13T00:00:00", "Notice":null,
"IsSponsored":null,"LogoUrl":"https://bittrexblobstorage.blob.core.windows.net/public/6defbc41-582d-47a6-bb2e-d0fa88663524.png"}
| Terms | Meaning |
| MarketCurrency | Altcoin ticker name. |
| MarketCurrencyLong | The altcoin tickers complete name. E.g. LTC=Litecoin. |
| BaseCurrency | The market the coin is traded on. |
| BaseCurrencyLong | The base market tickers complete name. E.g. BTC=Bitcoin |
| MinTradeSize | The minimum amount of the altcoin required to create a trade. |
| MarketName | Describes the base market and altcoin combination BTC-LTC. |
| IsActive | Describes if the market is online(true) or offline(false). |
| IsRestricted | Describes if the altcoin has restrictions and is an international coin. If the coin is international (true) if the coin is domestic and available to all Bittrex Global users, (false). |
| Created | Provides the creation date of the coin on Bittrex Global. |
| Notice | Provides market notices, or will say "null". E.g. The BTC-LTC market will be removed May 5th, 2000 |
| IsSponsored | Will provide a link to the sponsored site, or will say "null" |
| LogoUrl | URL to the coins png. |
How to retrieve and analyze your order history
You may wish to review your order history for information about your most recent orders. To download your order history you can:
- Log in to your Bittrex Global account: https://global.bittrex.com.
- Click Orders on the homepage.
- For your full order history, click Download History for a spreadsheet of all your orders.
When reviewing your order history you may need to put the file into an excel or spreadsheet program to view the orders accurately. The order history will provide you with the opening and closing date of your transaction, your order details, and Bittrex Global's commission information. Below is an example of how your order history may appear once in a spreadsheet:
How do you calculate commissions and actual rates?
For more information on fees, you can review our fee list here.
To calculate your commissions, use the formula: Limit*Quantity=Price*.0025=Commission
For example: The second order in the screenshot above is USDT-PESOS. The order has a limit of 0.05 for a quantity of 100.
Limit(0.05)*Quantity(100)=Price(5)
Price(5)*0.0025=Commission(0.0125)
To calculate actual rates, use the formula: Price/Quantity=Actual Rate(Price Per Unit)
For example: The second order in the screenshot above is USDT-PESOS. The order price is 5 and the quantity is 100.
Price(5)/Quantity(100)=Actual Rate or Price Per Unit(0.05)
How to audit your own altcoin
You may audit your altcoin balances to ensure they are accurate. This will require your deposits, withdrawals, and orders information as described below.
- Deposits: Review your deposits from the Holdings section of your account and copy the deposit information into a spreadsheet. Add up the amount of the altcoin deposited.
- Withdrawals: Review your withdrawals from the Holdings section of your account and copy the withdrawal information into a spreadsheet. Add up the amount of the altcoin withdrawn and the TxCost. Lines that are marked as Canceled "true" will not be added in the audit
- Orders: Download your full order history from the orders section of your account and open this information in a spreadsheet.
To perform the audit:
- Add the Deposits and Buy quantities together to get profits.
- Add the Withdrawal and Sell quantities together to get losses.
- Subtract your profits from your losses to calculate your expected balance
- Compare the expected balance to your altcoin balance listed in the Holdings tab of your account.
If you encounter any issues with your audit you may create a support ticket.
Calculating your 30 day volume
You may also calculate and review your 30 day trading volume. This will require your order history information for the last 30 days. Bittrex may offer promotions for accounts that generate a specific amount of trading volume.
- Download your full order history from the orders section of your account and open in a spreadsheet.
- Isolate the last 30 days of trades and separate these trades based on their base markets.
- Add the buys and sells of individual base markets price column and then multiple the totals by the 30 day average value of the coin for BTC or ETH.
- USDT and USD will have $1:$1 ratio.
- Add the values of all BTC, ETH, USDT and USD trades to find your 30 day value.
For example:
Common error codes and troubleshooting tips
The following are common error codes you may see when trading and troubleshooting tips. Additional error codes may be found through our Error Codes - Troubleshooting common error codes support article.
| Error | Troubleshooting |
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MAX BUY Failed Please provide a bid greater than 0 to properly calculate the MAX BUY Quantity |
This error occurs when you have not yet entered a "Bid Price". Please enter a bid price and try again. |
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MAX SELL Failed Please provide a bid greater than 0 to properly calculate the MAX SELL Quantity |
This error occurs when you have not yet entered a "Bid Price". Please enter a bid price and try again. |
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Trade Failed Please correct these issues and try again. |
Your account has not yet been approved to trade Fiat on the marketplace. You will need to apply for Fiat trading through the link provided. |
| Trade Failed The following errors were encountered: Your available balance is not sufficient for this trade. Please correct these issues and try again. |
When placing a trade your trading parameters were not sufficient for the trade. Adjust your quantity or total to meet your available balances. |
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Trade Failed The following errors were encountered: You have an existing order on this market that this order would execute against. Buying or selling your own order is forbidden. Please review your open orders and try again. Please correct these issues and try again. |
You cannot simultaneously place a Buy and Sell order for the same coin if your order may become fill by yourself. Conditional Orders may assist with helping to avoid this error. |
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Trade Failed The following errors were encountered: The minimum quantity for the XXX-XXX market is X.XXXXXXXX Please correct these issues and try again. |
The error message will provide the minimum trade size allowed. You may also review the minimum trade size through the minTradeSize value on the GetMarkets API Endpoint getmarkets. |
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Trade Failed The following errors were encountered: ACCOUNT_DISABLED Please correct these issues and try again |
If your account is disabled you will see this error. Common reasons for an account to be disabled are: Having an unverified account, self-disabling your account, verifying multiple accounts. Please create a support ticket for assistance with reactivating the account. |
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Trade Failed
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You can whitelist an IP address to approve trading from static IP address. This is another security feature to help keep your account safe. If you are encountering this error it is because your IP is not in the whitelist. You will either need to add it, or remove all whitelist settings for trading. |
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Trade Failed |
Customers who are U.S. citizens, customers who are located within the United States, and those who have not agreed to the International Terms of Service will be unable to trade or access International Tokens. If you are international and your account is receiving this error, please create a support ticket here. These markets are identified with an * when accessing the marketplace from Bittrex Global. |
If your answer was not provided through this support article or the helpful links provided, please feel free to reach out to our support staff with any questions or concerns. We always want our customers to be able to use the tools available to them. You may use this direct link to create a support ticket or alternatively, you may review our step-by-step instructions here for how to use our live chat function.
