Submit a request – Bittrex Global

Please select from the list below:

Your email address

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I'm accessing my account via:

I need help with...

Specifically...

(Specifically...)

Specifically...

Specifically...(optional)

Specifically...

Email associated with your account

Please provide your account email.

Reason for Disable / Deactivate

Coin name

Please select the relevant coin from the dropdown. If you are unable to find it, please select "other" to enter manually.

Coin Name

Destination Wallet Address(optional)

I am requesting to add fiat trading to my existing account(s). I have identity verified my account(s) by uploading a selfie and government ID, and I am operating in a qualified location

Bank Location

Select Domestic (USA) if your bank is located in the USA. Otherwise, please select International

Account Type

Please provide the funding method attempted:

Deposit Amount(optional)

Please provide the total amount and currency of the deposit.

Withdrawal Amount

Please provide the total amount and currency of the withdrawal.

Please provide your order UUID:

Date Range for History(optional)

Please provide the missing memo / tag / payment ID / message, if applicable(optional)

Sending Wallet Address (optional)

Are you looking for paid cross-chain coin recovery support?(optional)

Please enter the name of your bank (optional)

Name of your financial institution

Enter Your Bank's Address Line 1 (Street Address - 35 Character Maximum)(optional)

For example, enter Bank of America's branch address into this field, not your company or personal address. Do not enter any other information into this field. Text entered over 35 characters will be not be saved.

Enter Your Bank's Address Line 2 (Only enter City, State, and Country - 35 Characters Maximum)(optional)

For example, enter Bank of America's branch address into this field, not your company or personal address. Do not enter any other information into this field. Text entered over 35 characters will be not be saved, only enter City, State, and Country info into this field.

Please provide your bank account number(optional)

Please enter your routing number (US) or SWIFT code (International)(optional)

Please provide beneficiary name(optional)

The beneficiary name must be exactly the same as the Bittrex account holder's name. We do not accept third-party bank accounts. Joint bank accounts are acceptable with proof of bank documents.

Enter the Beneficiary Address Line 1 on Your Bank Account (Street Address - 35 Character Maximum)(optional)

This is your personal or corporate address that is associated to your bank account. Do not enter any other information into this field. Text entered over 35 characters will be not be saved.

Enter the Beneficiary Address Line 2 on Your Bank Account (Only enter City, State, Country info - 35 Character Maximum)(optional)

This is your personal or corporate address that is associated to your bank account. Do not enter any other information into this field. Text entered over 35 characters will be not be saved. Only enter in City, State, Country information into this field

Does your bank require intermediary bank instructions for Bittrex to properly send your withdrawal? (optional)

Most US banks and international banks that use SWIFT codes do not require intermediary instructions in order for Bittrex to send withdrawal wires back to you

Bank Account Ownership Attachment: Have you attached an account statement (or other document issued by your bank) showing bank name, bank address, account name, and account number from each bank account you want added?(optional)

The attached document from your bank must show your account number, bank name, bank address, and most importantly your bank account name. If possible, please show bank routing number as well, as this will help ensure the right routing (ABA or SWIFT) number is recorded. We do not need to see any balance, transaction, or other personal information. Please feel free to redact that information from any statements you send us. The intent is to confirm you have control of the account and we have your account number and routing number logged correctly.

Please confirm your consent for Bittrex / Bittrex Global to cancel this withdrawal

Please provide the transaction ID / UUID associated with the withdrawal you would like to cancel (optional)

Please provide the UUID / transaction ID associated with the withdrawal you're having issues with (optional)

Please provide the email address for each account that you have referred to Bittrex:(optional)

Please enter the bank name you're withdrawing funds to (optional)

Enter your full legal name here to represent that you enter into these Terms (or for corporate accounts you represent you have the authority to enter into these Terms on behalf of your organization)

Please enter your own name into this field (e.g. "John Mark Smith"). DO NOT ENTER YOUR COMPANY NAME INTO THIS FIELD.

SEN Account Ownership Attachment: Have you attached an account statement (or other document issued by Silvergate) showing bank name, bank address, recipient name, and account number?

Account Type(optional)

Is your account a personal account or corporate account?

Expected Monthly Trade Volume(optional)

What is your expected trading volume on a per month basis?

Subject

Please provide a short description of your issue.

Description

Please enter the details of your request. A member of our support staff will respond as soon as possible.

Attachments(optional)

Add file or drop files here