Verify your identity


Please note that this page contains content about the Bittrex Global mobile app, which is not directed at, intended for, or available to customers in the UK.

After you have successfully created your account, you will need to verify your identity.

Identity Verification is required to open a Bittrex Global account to comply with "Know-Your-Customer" or "KYC" regulations. It is also extremely important to us at Bittrex Global for three main reasons:

  • Safety: to protect our users against theft, fraud, and abuse of the Bittrex Global platform

  • Compliance: to comply with the Bank Secrecy Act, U.S. economic sanctions laws, and other legal and regulatory requirements

  • Ethics: to make sure our services are not used to launder money, support terrorism, commit fraud or other illegal activities 

We pride ourselves on our robust compliance program - your safety is our top priority!

Verify your Identity

You can do this on mobile or web. 

Mobile Web
  1. After creating your account, in the same session, the next page should show "What you'll need for this next step." Scroll down and tap Continue.


    If you are returning to the app after a previous session where you created your account but not yet verified your identity, you should see a pop up that says "Wait!..." and you can tap Finish Sign-Up.

  2. Select an approved ID type. Expand the next section below for an updated list of supported documents.
  3. Tap Take photo.

  4. Tap Start.
  5. Tap Allow to give the app access to your mobile device's camera.
  6. Take a live photo of the front and back of your ID.
  7. If there are any issues with the photo(s), you will be prompted to take them again. Once you have taken clear photos and the entire ID is visible and readable, tap Confirm.

  8. Tap Start.
  9. Tap Allow to give the app access to your mobile device's camera.
  10. Take a selfie by aligning your face inside of the oval on the screen.
  11. Wait a moment while your ID is verified, then tap Continue.
Issues with Identity Verification
Having issues with Identity Verification? We can help with that! Click here to view our troubleshooting guide.

We are so excited to have you as a part of our community, and we thank you for helping us make Bittrex Global a safe and compliant exchange!

You're almost there - next you will need to add source of funds to your account.


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